According to the National Grid class action lawsuit, these calls were made using an automatic dialing system and/or pre-recorded or artificial voice messages. The calls allegedly related to a bill payment, an “important matter” about a National Grid bill, a disconnect notice, and other topics. A class action lawsuit against the utility claimed National Grid placed automatic or prerecorded calls to consumers without their consent.
Unfortunately, these millions of customers may have been victims of TCPA violations by National Grid. The utility reportedly provides electricity, natural gas, and clean energy to over 20 million people in New York, Massachusetts, and Rhode Island. National Grid is one of the largest investor-owned energy companies in America, according to the company’s website. National Grid operates under the following entities: The settlement benefits individuals who received a pre-recorded call or call using an artificial voice from National Grid between March 9, 2011, and Oct. National Grid companies agreed to pay $38.5 million as part of a class action lawsuit settlement resolving claims they violated the Telephone Consumer Protection Act ( TCPA ) with pre-recorded phone calls. Let Top Class Actions know when you receive a check in the comments section below or on our Facebook page.The court granted final approval to this class action settlement on June 24, 2022.
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